Terms & Conditions

Island Ways strongly recommends that you carefully read the general rental terms & conditions.

1. Payment Methods

Once you decide on the most suitable car for you and complete the booking process, you will soon receive an email from our company that will respond and confirm the booking. Payment will be made on arrival upon receipt of your contract either in cash or by credit card.

No deposit required.

2. Cancellation policy

Please inform us at least 3 days in advance in case you need to cancel your reservation.

Cancellation is not charged extra.

3. Age requirements

The driver of the car must be over 20 years old and have an international or European driving license valid for more than one year.

4. Additional Drivers

We can register up to 2 drivers in each rental at no extra cost.

5. Fuel Policy

Our fuel policy is to return the car with the same fuel as you picked up.

6. Pick-ups & Drop-offs

We can deliver and collect your car from airports, ports, hotels, and Villas all around Crete.

The Delivery and collection prices are free of charge.

7. Lost Keys

If you lose or damage the car key, you are obliged to pay for the replacement.

Please take good care of the car keys while renting your car.

8. Traffic fines and Administrative Sanctions

All fines and administrative penalties resulting from the driver’s fault during the rental period are solely the renters responsibility.


All local taxes and V.A.T. are included in the final prices.

10. Insurance

Full Damage Waiver Insurance (F.D.W.)
You can choose the Full Damage Waiver (F.D.W.) with only 10 euros per day.

11. Accidents

In case of an accident, please contact us immediately.
The vehicle should not be moved from the sense of the accident before local authorities arrive.
It is mandatory for the client to fill in the police report. Otherwise, the insurance becomes invalid.

12. Road Assistance/Breakdown

Road assistance is included for every hire car price all around Crete.
In case of a breakdown, please contact us at +30 698 363 8482
We are committed to replacing your car until your car is fixed by any problems arise.

13. Additional amenities

All models are equipped with several standard safety and comfort features like air-
conditioning, airbags, anti-lock brakes and CD players. You may also request optional rent a
car extras like GPS navigation device and child safety seats.

  1. Baby seats are available on request and free of charge.
      • Baby seat: suitable for children 1-4 years.
      • Baby seat: suitable for children 0-12 months.
  2. GPS is provided with an extra charge of 5 euros / day.


Rented cars may not be taken outside the borders of Greece.


The car may not be embarked on a ship without the prior written consent of Island Ways.